The difficult start has inevitably raised questions about Benitez's future, even after such a short time in charge.
But he said: "My concern is improving the team. If we do that, and start winning games, we'll be able to turn things around. The main thing for me is to improve the team. I'm not thinking about anything else."
And he insists he has the support of the players.
"After one week, I'm 100 percent sure they want to improve and want to win," he said.
Juan Mata put Chelsea ahead in the 13th minute but Benitez's side failed to build on that lead despite dominating the rest of the first half.
West Ham were transformed after the break, clinching victory through goals from Carlton Cole, Mohamed Diame and Modibo Maiga, and sparking an angry reaction from Chelsea's fans.
Benitez said: "We have to improve on the pitch and the fans will be happy.
"We need to win. Simple. In the first half we deserved to score more goals. Second half we had one or two chances, but we didn't do enough. It's about working still."
West Ham manager Sam Allardyce agreed Benitez needs to start winning games to win over the fans, but believes that he has no chance of success if he cannot get their backing.
"You can't do it, no, if the fans are not behind you," said Allardyce.
"The only way you get the fans behind you is win. You have to win. It's all you can do. If you're winning games of football, the fans will always be behind you."
Asked if he had sympathy for his opposite number, the West Ham manager added: "We don't have sympathy for each other, do we? We compete against each other, we toil against each other, play mind games against each other.
"In the end, we came out on top."
West Ham's victory came after Andy Carroll, the on-loan Liverpool striker, was ruled out for up to eight weeks with a knee injury.
"It (the news of Carroll's injury) is sweetened by Carlton Cole's performance," said Allardyce.
"And Maiga scoring, too, because we need him now more than ever to adjust to the Premier League. We're back in the top half again, which shows how good and determined we are.
"It's a lateral ligament injury (for Carroll). He's in a brace. He stays with us, yes. We've contacted Liverpool.
"They have all the information. They sent a medical representative down when he visited the specialist, who is the same one we use, and there's a diagnosis for what he has to do. Hopefully he will recover as they expect."
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